Terms & Conditions

PosiPay is a design-focused customer-facing point-of-sale software company headquartered in Auckland, New Zealand. The company primarily offers cloud-based customer-facing point-of-sale software enabling hospitality retailers to provide positive guest experiences across kiosks, tables and web. It is important to note, if you choose to discontinue your PosiPay, there is a 90 exit term. Your SLA charge will stop at the end of the final month. Application and product I.P is dually owned by the client and PosiPay once complete.

Product costs:
A copy can be supplied of the interface design and content created upon request from the client. Initial project payment terms for your application build project is 50% deposit, 25% progress, 25% completion, due at the time of completed installation. Software, and all code related to the Software As A Service is owned outright by PosiPay. It is being used on a month-to-month charge basis. Should your payment default, your PosiPay will disconnect following 30 days. Monthly payments are deducted by direct debit, either credit card or business bank account, this is due the month of your. All disputes, or issues related to your customer experiences when using the technology, are at their discretion, PosiPays support team will provide industry standard support to all customers related to product support. We do not deal directly with any customer-related disputes or issues related to the product, this is at your discretion.

PosiPay and all I.P. are owned by Studio South Ltd. With engineering services contracted to 3rd party development firm and supplier for support, Phosphor Limited.

Project Acceptance:
At the time of proposal, PosiPay will provide the Client with a written estimate or quotation by email, or Hubspot, and a direct debit form for the monthly software fee. The placement of an order for product, design and/or any other services offered by PosiPay, by email, verbally or in writing, is deemed to be acceptance of these Terms and Conditions, as amended from time to time on our website.

An estimate validated by the Client's signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a binding contract between the signatory and PosiPay.Alternatively, the Client may send an official purchase order in reply to the estimate or quotation which binds the Client to accept our Terms and Conditions, or an email acknowledging acceptance of the quotation. For the avoidance of doubt, the PosiPay Terms & Conditions are what govern the job, not any conditions on the Client's purchase order.